Frequently asked questions

Can I Return or Exchange my order?

All returns will be accommodated within 30 days of delivery. Items that are unused and not damaged will be eligible for return. If you wish to return an individual item from a package, you will be given refunds accordingly. Unfortunately, exchanges are not possible at this time!

When will I get my Delivery?

You will get your order on the date and time specified at checkout. If you did not specify a time, don’t worry as customer support will get in touch a few days before the delivery date to reconfirm details!

What size is the bedding in the Packages?

All bedsheets are Twin XL, the ideal sizing for dorm beds, so you need not worry about size issues at all!

How do I check order status?

Feel free to fill out the form in the Contact Us section or email customer support directly at the provided email! Be sure to include your order number.

What is the Package Theme?

Your towels, bedsheets, comforter and pillow covers will be the color your selected Theme is. Enjoy a selection of colors!